Privacy Policy

2. Information We Collect

We only collect personal information that you voluntarily provide to us, along with limited diagnostic technical data necessary to operate our website:

• Inquiry & Contact Data: When you submit a quote request or message via our contact form, email, or telephone, we collect your name, company or trading name (if applicable), email address, phone number, and message contents.
• Commercial Transaction Data: For wholesale purchasers, we collect billing addresses, delivery destinations, and export documentation details needed to dispatch consignments.
• Technical Diagnostic Logs: Our web servers automatically log non-identifying technical data such as browser user-agent, operating system, referring URL, and timestamps to maintain site security and troubleshoot errors.

3. How We Use Your Information

The information you provide is used exclusively for legitimate business and operational purposes:

• Responding to product questions, custom sizing requests, and sample inquiries.
• Generating wholesale quotations, commercial invoices, and export manifests.
• Coordinating freight pickup, shipping schedules, and delivery tracking.
• Diagnosing server stability and protecting our systems from malicious traffic.

4. Cookies & Tracking

We do not use invasive third-party cross-site behavioral advertising trackers or sell visitor browsing histories. Our website uses minimal, necessary cookies to preserve session integrity and aggregate anonymous traffic patterns to understand which brush models attract reader interest. You may disable cookies via your browser settings at any time without losing access to our product catalog.

5. Information Sharing & Third Parties

We do not sell, rent, or trade your personal information to marketing brokers or third parties. Personal information is only shared under the following strictly defined conditions:

• Freight & Courier Handlers: Sharing your shipping address and recipient contact details with shipping lines, air carriers, or postal couriers to deliver physical consignments.
• Legal Compliance: If required by Sri Lankan customs, commercial tax authorities, or applicable statutory laws.

6. Data Retention & Security

We maintain appropriate physical and administrative safeguards to protect your data against unauthorized disclosure or alteration. We retain customer contact records and order history only for as long as needed to fulfill ongoing orders, comply with commercial accounting regulations, and resolve potential warranty questions.

7. Your Rights & Contacting Us

You have the right to request a copy of the contact information we hold about you, or to request that we correct or delete your inquiry history. To submit a request or ask any questions regarding our privacy practices, please contact us: